Shipping policy
Shipping Costs:
Shelf-stable items (Jerky, Summer Sausage, Snack Sticks, Merchandise)
Free Shipping when $55 is added to the cart.
Under $55, shipping will cost $9.95.
We at Ranch House take enormous pride in every product we offer and strive to deliver them in the best possible condition. We use USPS, UPS, or FedEx in an effort to get your order to you in the timeliest manner possible.
Ranch House is unable to guarantee time of delivery, as this is all subject to the local carrier. Most carriers will deliver packages anytime between 8am-10pm. If you are placing an order for a time-sensitive event, we recommend placing your order early and scheduling it to arrive 2+ days before your event. A majority of our products can be shipped the same day.
In anticipation of high package volumes (especially during holidays) or other uncontrollable events, we may have your order ship early to ensure that it arrives in good condition. Ranch House reserves the right to schedule the arrival of your order earlier or later than estimated to prevent delays, based on operational conditions.
Ranch House is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier mis-scans or inaccurate/incomplete shipping information, and we do not require a signature for the release of any shipment. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.
Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. If you need to modify the delivery address once your order has shipped, a $19 address change processing fee will apply to your order. Once an address modification is requested, carriers require one business day to process the change, which may delay the package. Ranch House is not responsible for delays in transit caused by address modification.
There are no returns, refunds or cancellations allowed on any orders that have shipped.
